2010. Just after 09:30 p.m., 25 year old Jennifer Pan was in her bedroom. She had a TV on and was chatting on the phone while getting ready for bed. She had spent the afternoon practicing the piano and studying piano history for an upcoming test. She'd been playing the piano since she was four years old. Earlier that day, Jennifer's mother, 53 year old Bickar, went to visit Jennifer's grandfather and run some errands around Markham in Ontario, Canada. Bikar returned home around three in the afternoon. Jennifer's father, 57 year old Han, had gotten home later than usual from work. He worked half an hour away at an automotive manufacturer in Scarborough, Ontario. He was a metal tool and die operator. Han had forgotten to lock a toolbox and remembered when he was already halfway home, so he had to turn back when he got home. Just after 04:30 p.m., he called his brother, Jennifer's uncle, to see if he wanted to join him shopping. They went to Home Depot. Vicar cooked dinner and ate with Jennifer before going to her line dancing class, which she attended every Monday. They put Han's dinner aside for when he got home from shopping. Han got home around 06:15 p.m.. He ate his dinner alone and then went to the study, which was upstairs next to his and Bikar's bedroom. Han logged onto his computer to catch up on the latest Vietnamese news before going to bed. He always went to bed early, as he had to get up for work at 05:00 a.m.. About 06:30 p.m.. Jennifer's friend Adrian visited her. They regularly had TV nights together, and Adrian had brought over the latest episodes of Gossip Girl and How I Met Your Mother for them to catch up on. They went down to the basement TV room together. Adrian left about 09:00 p.m. And Jennifer went upstairs to her bedroom. Jennifer put the TV on in her room. The Amazing Race was on about 9.15 PM. She heard her mum get home from line dancing. Jennifer went downstairs and spoke briefly to her mum, who was also watching TV. Jennifer then went back up to her room, where she continued watching TV and called her friend, an old coworker, Edward Pacificador. Around 20 minutes later, Jennifer could hear movement downstairs and voices she didn't recognize. Her mother, who nearly always spoke in a mix of Vietnamese and her native Cantonese, yelled out for hand in English in a tone that Jennifer knew meant now. It startled Jennifer there were people in the house. She heard footsteps studying so loudly up the stairs. She knew they could not be her parents. They couldn't be her younger brother Felix either. He was living half an hour away at university. Jennifer hung up the phone on Edward and sat frozen in her room. She was too scared to turn the TV down and she was too scared to open the door. She was too scared to move. She heard men shouting outside a room and then her dad yelling. Han had been asleep but was woken up by the commotion to see a man wearing a baseball cap standing over him.ORDER NOW TO KNOW MORE